Privacy Policy

Effective date: Jan 8, 2025

LDN Noots Ltd (“us”, “we”, or “our”) operates the https://londonnootropics.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://londonnootropics.com.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address

  • Name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Cookies and Usage Data

SMS Communications

If you opt-in to receive SMS communications from us, we may collect and use your mobile phone number to send you promotional messages, updates, and other information related to our products and services. By providing your phone number, you consent to receive such communications, which may be sent using automated technology. You can opt-out of receiving SMS messages at any time by replying STOP to any message you receive or by contacting us directly.

Usage Data

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

LDN Noots Ltd uses the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer care and support

  • To provide analysis or valuable information so that we can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent, and address technical issues

  • To send marketing and promotional messages, including SMS communications if you have opted in

Data Retention

We retain your Personal Data only for as long as necessary to provide the Service or fulfill the purposes outlined in this Privacy Policy. We may also retain and use your data to comply with legal obligations, resolve disputes, and enforce agreements.

Opt-Out of Communications

You can opt out of receiving promotional communications, including SMS, by following the unsubscribe instructions provided in our communications or by contacting us at care@londonnootropics.com.

Your Data Protection Rights

Depending on your location, you may have the following rights:

  • The right to access, update, or delete your data.

  • The right to restrict or object to data processing.

  • The right to data portability.

  • The right to withdraw consent at any time.

  • The right to file a complaint with a data protection authority.

Third-Party Service Providers

We may share your data with third-party service providers who perform services on our behalf, such as email marketing, SMS delivery, or payment processing. These providers are obligated to protect your information and use it solely for the purposes specified by us. For example, we use Klaviyo to manage email and SMS communications. Klaviyo is required to handle your data securely and in compliance with applicable laws.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

LDN Noots Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of Your Data

We implement appropriate technical and organizational measures to safeguard your Personal Data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Accessibility

If you need this Privacy Policy in an alternative format, please contact us at care@londonnootropics.com.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights or have questions regarding our use of SMS or email data, please contact us at care@londonnootropics.com.